ABOUT THE POLISHED SPUR
When was the polished spur founded?
The Polished Spur Tack Company, LLC. was founded in 2013.
WHAT CITY IS THE BUSINESS LOCATED IN?
We are located in Vanduser, Missouri.
HOW MANY EMPLOYEE'S DOES THE POLISHED SPUR HAVE?
We are a small family ran business.
DO YOU SHIP OUTSIDE THE US?
We do not ship outside the US.
what happen after placing my order?
When your order is received, our system will send you an email confirmation. Your order will normally be processed and shipped within 2-3 business days. We'll notify you by email when your order ships and if any items are sold out or on back order.
HOW IS MY ORDER SHIPPED?
Your order will be shipped either by UPS or USPS
how are the shipping charges calculated?
Shipping charges are calculated by weight and distance of destination.
can i change my order after i submit it?
You can change your order before it is shipped by contacting us with your order number. We can reduce item quantities, or cancel items on your order. Unfortunately, we cannot increase quantities or add additional items to an order. In that case, you'll need to place an additional order. To request an order change, send an email to firstname.lastname@example.org (be sure to reference your order number) or call us at 573-703-7034.
how long will it take to receive my order?
Your order will normally ship within 2-3 business days, but may take longer due to inventory fluctuations and back order status. Deliveries are made Monday through Friday, excluding holidays. Orders placed on holidays are processed the next business day following the holiday.
CAN I PICK UP MY ORDER FROM YOUR LOCATION?
We allow local customers to pick up their items from us.
IS MY EMAIL ADDRESS SHARED WITH OTHER COMPANIES?
No, we will NEVER share your email address with other companies. We use your email for orders, special offers and new products. If you prefer, you can choose not to receive our marketing emails, however you must provide an email address during checkout to process your order.
is it safe to submit my personal information on your site ?
WHAT TYPE OF CREDIT CARDS DO YOU ACCEPT?
We accept Visa, Mastercard, American Express and Discover Card
do you accept any other type of payments?
Paypal and local customers can pay with cash or check.
when will my credit card be charged?
Your card will be charged when you checkout. You will receive a confirmation email when the order is successfully placed.